Terms & Conditions

All services are subject to the following terms and conditions:

1. Payment and Fees:

HM Career Resources will provide a quote of anticipated costs based on services requested and complexity of client needs prior to any contracts being signed.
Each client must make a 50% deposit on any services prior to service being rendered. This deposit will be credited towards the overall service cost.
Net payment of the remainder of fees is due at the time of delivery. No resumes will be released without watermark until final payment is received.
Additional fees: In the event a client requests additional services during the course of the working relationship, HM Career Resources will provide a quote for said service and payment will be due as the above states.

2. Refund Policy:

HM Career Resources will work with each client to ensure satisfaction in the services provided, including the final resume. However, no guarantee is made regarding future employment from using said services. We cannot guarantee a job offer from any employer. No refunds will be issued once a client has approved of a final product. Refunds will only be given in the event that HM Career Resources cannot or does not finish agreed-upon work.

3. Revisions and Timeline:

Revisions:

HM Career Resources is committed to building a resume that is complete, accurate, and provides the client with a functional and attractive resume. In pursuit of this, up to 3 revisions will be offered during the course of the original writing process. No revisions will be offered or completed once the resume is approved as complete by the client. Additional revisions past that time will be subject to a new fee.

Project Timeline:

As a small business, HM Career Resources cannot guarantee a turnaround time of less than 30 days past the date the initial consultation occurs. Every effort will be made to ensure timely completion. As each project is unique and differs in its complexity, we will have open communication on expected timelines.

4. Ownership and Content Use:

Ownership:

All content created (resumes, cover letters, etc.) remains under the ownership of HM Career Resources until full payment is received. At that time, all ownership transfers to the client.

Content Use:

Clients may only use deliverables for personal, non-commercial purposes unless otherwise explicitly agreed to by both parties. No resale of products created is permitted.

5. User Responsibilities:

Accurate Information:

Clients are responsible for providing accurate and complete information for the resume.

Responsiveness:

Clients should be responsive to the service provider's inquiries and provide necessary information promptly. Failure to do so will delay the final product completion and will not be considered a breach of contract on the part of HM Career Services.

Review and Approval:

Clients are expected to review the resume draft and communicate any necessary revisions.

Confidentiality:

Clients are expected to keep any confidential information shared by the company confidential.

6. Limitations of Liability and Disclaimers:

No Guarantee of Employment:

Resume services generally do not guarantee employment or a specific income level.

Not Responsible for Accuracy:

HM Career Resources is not responsible for the accuracy of information provided by the client.

7. General Terms:

Changes to Terms:

HM Career Resources reserves right to modify the terms and conditions, and clients are expected to stay informed of updates. All updates will be posted on the website, www.hmcareerresources.com.

Privacy:

It is the policy and practice of HM Career Resources to closely protect the private information of all clients. We will not store private information such as payment account numbers. We will not ask for personal identification information beyond an address. Private information, including information on your resume, will not be shared publicly.